Full Service

Chalet Services
& Concierge

Every detail handled before you arrive and throughout your stay — from private chef menus to Vallée Blanche guide bookings.

What's Included

Standard Services
in Every Chalet

Every property in our collection comes with the following services as standard — no extras, no hidden charges.

👨‍🍳

Private Chef

A dedicated private chef prepares meals throughout your stay.

  • Full cooked breakfast daily
  • Four-course dinner each evening
  • Dietary requirements catered
  • Wine pairings on request
  • Afternoon tea and canapés
🧹

Chalet Host & Housekeeping

A dedicated chalet host manages the property and your experience throughout.

  • Daily full housekeeping
  • Fresh linen every 2–3 days
  • Replenished welcome hamper
  • 24-hour contact for requests
  • Local knowledge and recommendations
🚐

Airport Transfers

Private vehicle collection and return from Geneva Airport.

  • Flight-tracked collection
  • Ski rack or roof box included
  • Door-to-chalet service
  • Return transfer included
  • Child seats on request
🎿

Ski Concierge

Pre-arrival arrangement of all skiing requirements.

  • Lift pass procurement
  • Ski school booking (ESF/BASS)
  • Equipment hire arrangement
  • Mountain guide booking
  • Vallée Blanche organisation
🛁

Wellness

In-chalet wellness facilities and bookable treatments.

  • Private hot tub (all chalets)
  • Sauna (select chalets)
  • In-chalet massage available
  • Yoga instructor on request
  • Cold plunge pool (select chalets)
🌟

Bespoke Experiences

One-of-a-kind experiences arranged through your concierge.

  • Helicopter transfers to Italy
  • Private fondue on the glacier
  • Sommelier-led wine evenings
  • Ice climbing introduction
  • Private snowcat powder tours

Ready to Book

Plan Your Stay

Tell us your dates and group size — we'll match you with the perfect chalet and handle every service detail before you arrive.

Make an Enquiry